Patient satisfaction

Salamanca Dental Patient Satisfaction Survey. Please help us improve our care services to you, by answering this questionnaire.

Score your answers from poor (1) to excellent (5) by ticking the appropriate circle.

Survey:

    Was it easy to make an appointment at a time that suited you? 12345

    Was the person who answered the phone helpful and curtious? 12345

    Was the appointment confirmed within 24 hours of your visit? 12345

    As a new patient, were you given useful advice of how to find us? 12345

    Upon arriving to the practice, were you greeted in a friendly manner? 12345

    Were you seen on time? 12345

    Did you feel the dentist spent enough time listening to you during the appointment? 12345

    Was adequate explanation given to you prior to the start of treatment? 12345

    Were the fees clearly explained prior to any treatment? 12345

    Was it easy to make a follow up appointment? 12345

    How would you rate the cleanliness of the practice? 12345

    How would you rate the professionalism of the practice? 12345

    Are you happy with the range of magazines/written material in the lounge area? 12345

    Would you recommend this practice to a family member or friend? 12345

    Overall, how would you rate our services? 12345

    Please add any comments or suggestions below.

     

    Salamanca Dental thanks you for your time and feedback.

    Payment plans available:
    We also welcome all major health funds including BUPA, St Lukes and Medibank.